KangasniemiCitizen Services – One Stop Shop, Mon-Fri 9:00-11:30 and 12:30-15:45, Otto Mannisen tie 2, 51200 Kangasniemi, tel. 040 514 4322, fax 015 432024, info@kangasniemi.fi

You will find the Kangasniemi One Stop Shop in the lobby of the municipal hall. The shop supplies services by government officials at one and the same counter. The One Stop Shop provides forms and receives filled-out ones, gives advice on initiating matters, proceedings and helps you to use e-services. Services at Kangasniemi One Stop Shop:

KELA www.kela.fi

  • forms, brochures and return envelopes, reception of applications
  • advice on how to fill out applications, information on benefits and periods of application
  • advice on using the KELA internet service
  • Kela’s video-based customer service

Rural matters www.mikkeli.fi/maaseututoimi

  • reception and forwarding of support applications
  • Vipu – farmers’ internet service (electronic support applications)

Magistrate www.maistraatti.fi

  • distribution of forms and reception of applications, notifications and other documents
  • video-based customer service

Legal aid www.oikeus.fi

  • reception and forwarding of documents
  • video-based customer service

Police issued permit services www.poliisi.fi

  • information on permit services
  • driving permits: tractor, moped, car driver’s licences
  • driver’s licence renewals (distroyed, disppeared, old type)
  • appointment booking in police permit matters. Police permit portfolio

service by appointment every other Wednesday of the month. Electronic booking for the permit portfolio www.poliisi.fi

TE-services www.te-toimisto.fi

  • information on their services
  • reception of documents
  • helping clients to use the TE-services’ e-services
  • informing clients about the TE-services’ nation-wide telephone service
  • help with setting up a video-based meeting and assistance with the meeting

Kangasniemi municipality’s services

Video-based customer service Etapalvelu_ikoni_pinkki

The video-based customer service complements the One Stop Shop’s selection of services by offering you an opportunity to talk face to face with a specialist via a video connection. You do not need to be an expert on computers, the clerk will set up the video connection for you. The video service saves time and travel by bringing specialist help close to you. The video equipment is located in a separate room where you can talk with the specialist you need in full confidence.   KELA, the magistrate, legal aid and TE-services provide specialist services in Kangasniemi via the video-based customer service. As a service situation a video-based conference is equal to a personal visit to an office.